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client feedback

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Client feedback is an absolute necessity for agencies. Without it, you can’t deliver work that meets your clients’ expectations, and clients can’t achieve their goals. However, not all feedback is equal. Sometimes, the feedback you get from clients isn’t always helpful. They might give vague input or have trouble articulating their thoughts, leaving you clueless and unsure of what they actually want. With so much room for miscommunication and confusion, it’s easy to end up…

You know how it works: You create amazing content and send it around to your team for approval before it goes to your clients. But once that content is emailed to each client, then they start sending back their comments and edits via email or in one of numerous documents. They may even bring in others to leave their feedback, scattering notes all over the place and before you know it, it becomes challenging to…