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project management

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Managing client expectations is one of the most important aspects to maintaining a long-lasting and rewarding client-agency relationship. However, understanding and meeting client expectations can be challenging, particularly when workloads and needs vary significantly from one client project to the next. Thankfully, there are some things your team can do to outline and manage expectations from the start. Here are five tips for managing client expectations so that everyone stays on the same page. 1.…

Missing a project deadline can hurt your client relationships and your business. Unfortunately, it’s happened to all of us. Either we take on more than we can handle or life simply gets in the way. However, there are ways to communicate any delays without damaging client relationships or losing your clients’ trust. If your team misses a deadline, follow these steps to reassure your clients that they can trust you and that you are doing…

Any successful team requires a blend of varying skills, work styles, and workplace personalities. If everyone on your team had an analytical, linear approach, you might over-calculate results, and ignore the value of disruptive, fresh ideas. Dually, if everyone on your team maintained a big picture gaze and only focused on far-off future company goals, your team’s productivity would struggle within the confines of daily deadlines. The role of a good project manager is to…

Everyone has a different way to stay organized, and every team has a different way to communicate. Project management tools aim to keep both the individual and the team informed and on track. However, implementation of a new project management tool can be incredibly difficult when your team is already set in their ways. According to a study by The Access Group, reliability, ease of use, and ease of integration are the top three requirements…