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team management

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Mistakes happen. They’re unavoidable, and the best thing you can do is learn from them. However, when dealing with a mistake that affects a client, it is important to handle them well so that you don’t lose that client or damage your brand reputation. Sometimes, the client finds an error before you do and points it out. It is better, however, to identify mistakes before your client notices them so that you can resolve the…

For many, coming back to work after the holidays can be tough. You’ve spent the last few weeks enjoying all of the festivities, spending time with family, and relaxing. It’s challenging to find motivation to get back in the swing of things. It’s highly unlikely that your employees will return to the office, ready to dive headfirst into work. However, there are some things you can to help pull them out of the post-holiday lull.…

As consumer demands increase, so do the expectations of brands. You may be helping your clients publish content for a new website or launch a campaign for a new product feature. Before you know it, the projects pile up, and your team is busier than ever. Managing a heavy workload can be exhausting and may cause burnout among your team members. They might have trouble completing projects, and their quality of work may suffer. When…

Managing client expectations is one of the most important aspects to maintaining a long-lasting and rewarding client-agency relationship. However, understanding and meeting client expectations can be challenging, particularly when workloads and needs vary significantly from one client project to the next. Thankfully, there are some things your team can do to outline and manage expectations from the start. Here are five tips for managing client expectations so that everyone stays on the same page. 1.…

Not all team members pump out work at the same rate. There are some on the team that have very fast turnovers and others that lag behind. Sometimes there is someone on the team that is very slow…too slow. This can be a delicate situation because you don’t want to put more pressure on this person and cause even more delays. However, it’s a situation that should be dealt with in order to keep up…

You’ve almost certainly heard the adage that says we become what we repeatedly do. To be good marketers, this means we must repeatedly do things that are meaningful and lead us to meet our goals. However, as creatures of habit, it can be difficult to pick up new habits and break the bad ones. If your team is looking to change up the daily routine for the better, here are five of the most common…

At GAIN, our objective is to help teams automate their workflow and to do that, we’ve become experts in automating our own. When it comes to organizing both internal and external processes, we know it can be harrowing, which is why we’ve found some innovative tools to ease the process. Here are 6 of our favorite tools we use to make sure our team’s internal and external collaboration is seamless. 1. Trello Trello is an excellent…

Remote positions are becoming increasingly common for the modern worker.  A PGI study showed 23% of employees report doing work remotely, and the New York Times echoes this figure arguing that telecommunication is “fast on the rise”. Working remotely has an abundance of benefits for a company and individuals alike. Workers can create their own schedule, customize their work environment, and, according to CNN Travel, can save an estimated $4,000 dollars monthly on transportation costs…

Any successful team requires a blend of varying skills, work styles, and workplace personalities. If everyone on your team had an analytical, linear approach, you might over-calculate results, and ignore the value of disruptive, fresh ideas. Dually, if everyone on your team maintained a big picture gaze and only focused on far-off future company goals, your team’s productivity would struggle within the confines of daily deadlines. The role of a good project manager is to…

In a world where we are constantly connected and communicating with each other, it can be easy to feel stressed, overwhelmed, or frustrated when our workloads become unbalanced. An imbalance in the workplace can lead to over-productivity by some team members and under-productivity by others. A lack of workload balance can also lead to employee dissatisfaction and an overall decrease in organization morale. It’s important to balance the workload among the members of your team.…