Category

Productivity

Category

Your team handles numerous projects and tasks for various clients every day. Tackling everything at once can lead to chaos and burnout. Instead, it’s necessary to step back and prioritize your client work. As the saying goes, when everything is a priority, nothing is a priority. Prioritizing client work, however, is easier said than done and can be one of the biggest challenges for managers and leaders. Here are a few tips to help your…

Client feedback is an absolute necessity for agencies. Without it, you can’t deliver work that meets your clients’ expectations, and clients can’t achieve their goals. However, not all feedback is equal. Sometimes, the feedback you get from clients isn’t always helpful. They might give vague input or have trouble articulating their thoughts, leaving you clueless and unsure of what they actually want. With so much room for miscommunication and confusion, it’s easy to end up…

You’ve just brought a new client on board. Congratulations! The new client-agency relationship can be an exciting time for both parties. However, it’s essential to make sure you build a solid partnership from the start. Research from R3 revealed that the industry average for the length of a client-agency relationship is 3.2 years. It also showed that the average length of the 40 best client-agency relationships is 22 years. A good relationship tends to result…

Excellent communication is vital to a healthy relationship with clients. It helps you manage expectations, allows your team to deliver high-quality work, and, most importantly, keeps clients happy. Satisfied clients are necessary for the success of any business. However, not communicating well, or enough, can cause the relationship to go south quickly. It can ruin the trust you’ve built with clients and cost you your business. The stakes are high when client communication is the…

The option to work remotely is on the top of everybody’s wish lists these days. Almost two thirds of US companies have distributed or partially distributed teams, and studies predict this number will increase in coming years, becoming the majority of the workforce by 2027.  A key part of the discussion about remote work centers around productivity and flexibility. While some worry that without proper supervision their employees might slack off, a two-year Stanford study…

Email is a fact of life. But if you aren’t careful, it can consume your workday as well as your time at home. Research by Carleton University reveals that people spend one-third of their time at the office – and almost half of the time they work at home – reading and responding to emails. Moreover, the emails aren’t urgent 30% of the time.  Your inbox can get out of control quickly as the emails…

Collaboration plays a massive role in the success of any organization. It allows teams to share the workload and keeps projects moving along smoothly. When the entire team combines their strengths to work together towards a common goal, significant results can happen. On the other hand, teams that struggle to work together will likely fail to complete projects and meet goals on time. According to Clear Company, 97% of employees and executives believe lack of…

Strong productivity in the workplace is vital to building a successful company. It leads to higher output, which means increased profits for your organization. High productivity also boosts employee morale. On the other hand, the effects can be detrimental when employees fail to complete their work in the allotted time. From stress and communication to the proper training and tools, there are numerous reasons why your employees may not be getting much work done. But…

Delays in the content approval process are one of the top reasons marketers miss deadlines. According to a Workfront survey, 37% of marketers say approvals set back their projects three to four days on average. Some marketers even report that approvals set projects back more than a week. Sometimes life happens, and things get lost in the shuffle. However, if your agency is always waiting for approvals to go through, the consequences can be enormous.…

It’s not hard to see why working remote is appealing – it certainly has its perks. You spend less time commuting, have more autonomy, and face fewer distractions. The positives of remote work far outweigh any negatives. However, it can be difficult to form strong bonds with your teammates when you don’t work in the same office. According to Igloo’s 2019 State of the Digital Workplace Report, 70% of remote employees feel left out of…