What Will My Clients See When I Use GAIN?
Collaborating with your client doesn’t mean they want to receive every minor project update or latest detail. Your client’s days are full enough, so that’s why GAIN provides a simple platform for clients to easily approve or request revisions on social media or other creative content without having to log in, sift through unnecessary information, or click around in the platform.
If you’re wondering what your clients will see when they use GAIN to collaborate with your team and approve content, here’s a look at the GAIN experience from the client side so you can see exactly what their experience is like.
Clients are first alerted to any content waiting for their approval through GAIN email notifications.
These notification emails include a direct link to the pending content on GAIN. By clicking the link clients are logged in automatically without needing to create or remember a login password.
If your clients are reviewing content via the desktop version of GAIN, they will see a list of all posts pending their approval along with a preview of any attached media, and any post details like the publishing date, post tags, and any audience targeting preferences.
Using the desktop version, clients can also switch the post layout to see how the post would appear on mobile or as an ad.
Clients can either approve or request revisions on each post. Clicking the down arrow icon on the approve button allows clients to approve the post with a comment that will be visible to the agency. This is an ideal way for a client to say, “I approve this with the following change…” By clicking “Request Revision,” they can leave notes, feedback, and any edits. These exact post previews assure the client that when they approve content, they see exactly what they are approving.
For clients on the move, they can handle any content approvals or revisions from their iOS or Android devices. They will receive an email notification when content is ready for approval, and the email will include a direct link to the mobile version of GAIN where they can approve or revise posts with a tap – again, no passwords or logins are required.
The ability to approve content from any mobile device makes it easy for clients to approve content anywhere and speeds along the approval process for a faster and more efficient workflow.
Notifications Inside GAIN
Clients receive notifications that content is ready for review in a few other ways besides email notifications. If they are already approving content on the GAIN platform, they will be alerted to more pending content through the checkmark notification in the platform sidebar. The number attached to the checkmark shows the total posts awaiting their approval.
There is also a notification on their GAIN homepage, above their accounts, with a link that will direct them to the list of pending projects.
GAIN Monthly Editorial Calendar
The GAIN calendar offers clients and stakeholders a complete look at their social campaigns. Clients can oversee content from the past day, week, month, or even year by just flipping through their monthly calendar. Social posts in any stage, i.e., revising, pending, approved, and scheduled, are all visible in the client content calendar as well. An important function of the GAIN calendar is that clients only see the content that is pertinent to them. This means clients will never see draft posts or content in another approver’s queue.
Pop-up Post Preview
If your client wants to take a closer look at a post on the calendar, they can easily click on the individual post in the calendar for a preview.
Clients can preview the post exactly as it will appear when published with pixel-perfect quality along with any links in the post copy. Clients can also review details of the post’s status as well as the publishing date and any audience targeting preferences.
Calendar labels make it easy for clients to review content related to a particular event or campaign. These labels can cover days, weeks, or months in the calendar.
The labels are color-coded and visible above the posts. To read any details about a campaign, clients can click a label, and the full details will pop up. Using calendar labels allows your clients to easily review campaign events from the past, or review campaign events that have yet to begin. Future calendar labels can also play as reminders of important events for both clients and agencies.
We hope this helps you understand how your clients will maneuver through the GAIN platform and how GAIN streamlines the content approval process for them. Long email chains and calls are no longer necessary for content feedback. If you’re ready to automate your content approval process, try out a free demo of GAIN with your clients today!